Delivery & Returns

Delivery Options

We deliver to addresses throughout the world except those countries on the government proscribed list and countries that may be restricted from time to time due to war, weather or logistic issues etc. We will contact you if we cannot find a shipper and offer a refund.

 

UK Mainland delivery costs (under 2kg) by Royal Mail £5.00.

Shipping costs will be calculated at checkout before payment. Prices are based on combined weight of books including packaging and calculated at checkout. We establish the best value service for parcels of more than 2kgs by comparing on Parcel2Go. 

Books will normally be shipped withing two working days of order. Estimated delivery times post shipment. UK: Up to 5 working days. Europe, Northern Ireland and Highlands and Islands: Up to 8 days. USA: Up to 12 days

IMPORTANT NOTICE FOR EU CUSTOMERS: Delivered Duty Unpaid (DDU) means that customers are responsible for paying the destination country's customs charges, duties. Regrettably parcels will sometimes be held by customs until any outstanding payments are made. Any payments not received may result in courier returning or in some cases destroying your books.

Packaging  

We use recycled materials wherever possible to package our products.

Returns

Products may be returned as follows:

  • If you want to return or cancel a product please email us at orders@evropublishing.com. Returns will be at your own cost. 
  • You must return any unwanted products with the original packaging within 14 days of delivery.  Returns after this time will not be accepted. We are entitled to withhold any refund until we have received the relevant products.
  • You are required to take reasonable care of the products while in your possession and we reserve the right to deduct from the refund any loss in value of the products returned if the loss in value is (in our reasonable opinion) a result of your damage, use, misuse or handling of the products over and above what is necessary.

Damaged or faulty items

If you receive a faulty or damaged item please contact orders@evropublishing.com for return and replacement information.